Hippo Plumbing & Heating TSBC License: LGA 0209268
Open 24 Hours · Monday – Sunday
Active leak, burst pipe, sewer backup or loss of essential plumbing?
New Westminster's oldest homes — some dating to the early 1900s — may still have galvanized steel water lines and cast-iron drain systems. Replacing these systems requires care and expertise with heritage properties. Our New Westminster plumbers are experienced in this type of sensitive, complex pipe replacement work, and we treat historic homes with the respect they deserve.
Emergency Response
Call any time — we answer
Years Experience
Serving the Lower Mainland
License LGA 0209268
Fully Licensed & Insured
Hippo Plumbing & Heating provides 24/7 emergency plumbing service in Coquitlam, Port Coquitlam, Port Moody, Burnaby and nearby Lower Mainland communities. Call to describe what is happening. Service availability and arrival timing depend on your location, current conditions and technician availability.
For an active leak or burst pipe, shut off the water only if the valve is safely accessible. Do not enter standing water near electrical equipment. If sewage is backing up, avoid using fixtures that worsen it and keep people and pets away from contaminated areas. If you smell gas, leave the area and call FortisBC or 911 from outside; do not treat a gas odour as a routine plumbing call.
New Westminster's oldest homes — some dating to the early 1900s — may still have galvanized steel water lines and cast-iron drain systems. Replacing these systems requires care and expertise with heritage properties. Our New Westminster plumbers are experienced in this type of sensitive, complex pipe replacement work, and we treat historic homes with the respect they deserve.
The local details below come from the New Westminster service-area profile and help place this plumbing service in the context of the city’s homes and neighbourhoods.
New Westminster homes from the 1900s–1940s may have galvanized pipe and cast-iron drainage systems at or well past end of life. We assess and replace these systems safely, with sensitivity to heritage structures and city regulations.
Hot-water radiator boiler systems are common in New Westminster's older housing. We service, repair, and where needed replace these systems — preserving radiant heat comfort with modern efficiency and reliability.
New Westminster's oldest neighbourhoods have clay-tile sewer mains and service laterals that crack, shift, and attract root intrusion. Camera inspection is essential before any drain work in these historically complex areas.
Queen's Park is New Westminster's crown jewel — a neighbourhood of grand heritage homes, many built between 1890 and 1930. Plumbing systems in these homes can be extraordinary in their age: galvanized or even lead supply lines, cast-iron drain stacks, and early fixture configurations that require specialist knowledge to repair or replace sensitively. We treat every Queen's Park home with the respect these historic properties deserve.
Sapperton is one of New Westminster's industrial-heritage residential districts, with a mix of workers' cottages and post-war bungalows. The neighbourhood's clay-tile sewer infrastructure is among the city's oldest and most prone to root intrusion, joint separation, and partial pipe collapse. Camera inspection before any drain work in Sapperton is essential — we've found serious underground issues that saved homeowners from a much larger, reactive repair.
Queensborough sits on Lulu Island and has seen significant residential development since 2000 — newer townhomes and single-family homes on the island's north end. Drainage here requires careful attention due to the low-lying terrain and proximity to the Fraser River. Backflow prevention and proper drain slope are critical in Queensborough, and we assess both whenever we're called for drain service in this area.
24/7 emergency plumbing service requests
Guidance on safe first steps for active leaks and sewer backups
Assessment for burst pipes, flooding and loss of essential plumbing
Availability and arrival timing confirmed based on current conditions
Ask about applicable call-out, diagnostic and repair charges before authorizing work
Every job is handled by TSBC-licensed technicians using quality materials and equipment.
Tell us whether water is still flowing and whether a shut-off valve is safely accessible. The repair approach depends on the pipe location and extent of damage.
A sewer backup can create a sanitation concern. Avoid using fixtures that add to the backup and keep people and pets away from sewage while the cause and next steps are assessed.
Active leaks can come from visible fittings or concealed piping. The source, access and repair scope are determined during an assessment.
A frozen pipe may be at risk of damage. Avoid open flames or improvised heating methods; the safe way to thaw and repair it depends on the pipe and its location.
If a toilet is overflowing or is the only usable toilet in the home, describe the situation when requesting service. Avoid repeated flushing if water is rising.
If you suspect a backflow or water-quality issue, avoid using affected water until you have contacted the appropriate water provider or authority for guidance.
A leak affecting the main supply may interrupt water service or cause property damage. Close the main valve only if it is safe and accessible, then request an assessment.
New Westminster homes from the 1900s–1940s may have galvanized pipe and cast-iron drainage systems at or well past end of life. We assess and replace these systems safely, with sensitivity to heritage structures and city regulations.
Hot-water radiator boiler systems are common in New Westminster's older housing. We service, repair, and where needed replace these systems — preserving radiant heat comfort with modern efficiency and reliability.
New Westminster's oldest neighbourhoods have clay-tile sewer mains and service laterals that crack, shift, and attract root intrusion. Camera inspection is essential before any drain work in these historically complex areas.
Emergency Plumbing Emergency in New Westminster?
(604) 365-0812A licensed technician answers every call — 24 hours a day.
Call NowArrival timing varies with your location, current calls, conditions and technician availability. Call (604) 365-0812, describe what is happening and ask what service availability and timing can be confirmed.
Active leaks, burst pipes, flooding, a backed-up sewer, or loss of essential plumbing may need urgent attention. A gas odour is a separate safety issue: leave the area and call FortisBC or 911 from outside rather than treating it as an ordinary plumbing call.
Charges can depend on the time, assessment and work required. When you call, ask about any call-out or diagnostic charges and request the proposed repair scope and cost before authorizing work.
If it is safe and accessible, close the nearest shut-off valve or the main water valve. Stay clear of standing water near electrical equipment. Then call (604) 365-0812 and share the address, whether water is still flowing and what areas are affected.
Describe your issue and we'll get back to you soon. For emergencies, call us directly — we answer 24/7.
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For emergencies, call (604) 365-0812.
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