Plumbing & Heating
in Richmond.

"Kevin was prompt in arriving to fix my sink problem. He was very professional and extremely knowledgeable about what needed to be repaired. I was so relieved that he fixed the leaking sink issue with care and even explained exactly what needed to be fixed. His prices are very reasonable as well. I would highly recommend this company for any of your plumbing needs. Thanks again Kevin."

"Kevin is awesome! I had a hot water tank leak. He arrived at my home in 2 hours and got a new tank installed in 1.5 hour. He is polite and professional. I feel lucky that I called him first."

"Kevin was a pleasure to work with, very straight forward, explains everything and gives helpful suggestions. No price gouging, just honest work. I would call him again for any other of my plumbing needs!"

"Wow, I am so happy we called them. Kevin was able to do a service call the same afternoon that I called. Unfortunately the water tank needed to be replaced, but he double checked if it was still under warranty for me, then he even managed to pick up a new tank and have it installed the same day — all with a friendly and professional manner. We will use them for our house and business going forward and we will recommend them to anyone that asks. Thank you!!"

"Kevin was lovely to work with. Very quick response with a kind and professional assessment. Tried all of the easiest options first before talking through the problem and eventually replacing our toilet for us."

"Kevin is AMAZING. I called on Saturday afternoon and he came over within a few hours to help fix my cold plunge which was leaking. Kevin knows what he is doing. Very efficient and organized. I used my cold plunge this morning for the first time in a while and zero leaks. I couldn't be happier. I'm looking forward to daily cold plunges once again thanks to Kevin!"

"Communicative and very efficient. Finished a toilet replacement and flush valve replacement in 30 min. Very respectful and tidy. Would definitely call them for anything plumbing related!"

"I recently had Hippo Plumbing & Heating come out and get some things done to my apartment, and I was so impressed! They were prompt, professional, and explained everything clearly. The work was done efficiently, and the price was very fair. I'd highly recommend them to anyone needing plumbing services."

"Very prompt and delivered a good clean job. Definitely recommended. Second Visit: Kevin responded promptly to our Emergency and did a fantastic job clearing clogged Kitchen drain all the way to Main Sewage line."

"Had a great first experience with Hippo Plumbing! Kevin replaced the cartridge and had everything sorted out quickly and efficiently. He was very polite, punctual, and communicated clearly throughout. There were no hidden fees, and he came across as a genuinely honest and trustworthy person. Highly recommended — I'll definitely be calling him again in the future!"

"Kevin reviewed the work on site, discussed with me the options and we decided to do an adjustment rather than actual work on one of the items. I liked that Kevin did not try to upsell me. Kevin is very polite and he got to the work right away to make the most of the time that he was at our home. Highly recommended!"

"I wish I had called Hippo Plumbing much earlier! Kevin was a life-saver as he fixed both my kitchen faucet and bathroom faucet so quickly and professionally. Not only was Kevin helpful, efficient, and professional, he answered all my questions and gave me advice on what to do in the future. He genuinely cares about all his clients and I will definitely call him again."

"We had Hippo Plumbing and Heating install a new heating system for us as ours was aged and needed a lot of repairs. They did an excellent job on the installation and it was completed in a very good time manner. Everything was done as per their contract without any hidden fees. Definitely will recommend them to my friends and family."

"We needed to have our old toilet removed and for our new Toto bidet and toilet to be installed and Kevin scheduled us in right away. He and his team were quick, extremely clean, and did a beautiful job with removal and installation from beginning to end. We are so grateful and blessed to have such excellent, dependable and trustworthy plumbing service close by! Highly recommend Hippo Plumbing and Heating!"

"We've used Hippo twice for emergencies and for two additional jobs. Excellent responsiveness, communication, and service and fair and honest pricing. Kevin is very personable and takes the time to answer questions and helps you understand the issues and solutions. Highly recommend!!!"